Question 1

Which files can I import?

Accepted Answer

Excel or CSV files (.xlsx, .xls, .csv) with your products, stock and sales history. Extra columns such as brand or warehouse come in too. The importer reads files in English and Greek, and Portuguese files as well.

Question 2

How much sales history does it need?

Accepted Answer

At least 12 months of monthly sales. The more history you import, the steadier the safety stock, because it is based on how your demand varies.

Question 3

Do I need an account?

Accepted Answer

Not to look around: the demo runs without logging in. To use your own file, create a free account.

Question 4

What happens when my Trial ends?

Accepted Answer

Your account goes back to Free on the end date: up to 100 products per import, without the 6-month projection and the advanced backtest. To keep Pro, talk to us before then.

Question 5

Is my data shared with anyone?

Accepted Answer

No. Your stock and sales data stay in your browser and are not uploaded to our servers, so we cannot see your figures. A team share is encrypted with your team's passphrase before it leaves the browser, so we cannot read that either.

Question 6

Can my team work from the same inventory?

Accepted Answer

Yes, on Pro. The team admin shares an import and colleagues on Pro or Trial open it read-only: the dashboard, products and reorder list. The whole team also shares one calendar for orders, arrivals and deadlines.

Question 7

What if we forget the team passphrase?

Accepted Answer

Nobody can recover it, not even us: that is what keeps the shared inventory private. The team admin creates a new one in a minute, and the inventory is encrypted again with it.

Question 8

Which languages does it support?

Accepted Answer

The screens are in English and Greek. The importer also reads Portuguese files.